CRM Configuration & Optimisation

At KLAP, we specialize in CRM solutions that elevate customer relationships and drive growth. We handle everything from selecting the right CRM to seamless implementation, customization, and integration. Our end-to-end support includes user training, data migration, and ongoing optimization to ensure your CRM delivers maximum value. Whether you’re looking to enhance customer engagement, streamline sales, or boost marketing ROI, we provide the expertise needed to achieve measurable results and future-proof your CRM strategy.

Some of our key software expertise

Signs it’s time for change

Customer data is scattered across multiple systems, spreadsheets, or departments, leading to inconsistent information and a lack of a single customer view.
Sales teams are spending too much time on manual tasks, data entry, or tracking leads, resulting in missed opportunities and delayed follow-ups.
Customers are facing delays, inconsistencies, or poor communication, leading to declining satisfaction and retention rates.
The business struggles to generate actionable insights from customer data, resulting in uninformed decision-making and difficulty measuring performance.
As the business grows, existing systems and processes are unable to keep up, leading to bottlenecks, errors, and inefficiencies.
Your annual CRM budget is now in the tens of thousands and you’re unsure you are using all the features billed for or that you are getting value for money.

Get in touch

Let’s discuss your CRM needs over the course of a no-strings-attached 30min call. Find out more about what we can do for you and the cost of our services.

Book your Discovery Call

Get in touch

Let’s discuss your CRM needs over the course of a no-strings-attached 30min call. Find out more about what we can do for you and the cost of our services.

Book your Discovery Call

Get in touch

Let’s discuss your CRM needs over the course of a no-strings-attached 30min call. Find out more about what we can do for you and the cost of our services.

Book your Discovery Call

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify

“ With our new visual branding and language in place, the new Shopify brand clearly captures the essence of our current and target customer base, our employees, and our values. ”

Tobias Lütke

CEO, Co-founder | Shopify